Local service and support

Central Eastern Balkans Service Centre and Middle East

This is our newest service centre for the support of ITM customers based in Romania, and for the countries in the Central Eastern Balkans area and Middle East. The highly qualified software and mechanical engineers working at ITM Romania are specifically trained in ITM platforms such as Solaris, Capricorn, and Delphi. With these service centres, ITM provides the highest level of service, maintenance, and after-sales support to the region.

By opening a service centre in Romania, ITM can provide its customers with the opportunity for local support in the Romanian language. During working hours, customers can contact ITM Romania to request help with troubleshooting, training, maintenance, or spare parts.  

Service and support in Romania
In short, ITM Romania provides the following services to ITM equipment and technology in the region:
• After-sales support (commissioning, installation)

• Maintenance (planned maintenance, troubleshooting, repair)
• Ordering spares
• Engineering services (consulting, local project management, upgrading, enhancements)
• Onsite training services  

Learn more about our services

From the earliest ideas to a production line in full flow, our services support every stage of your product’s journey.